We are so excited to see you!
As we reopen our doors and welcome you back into our offices, the Hermanson Ortho team assures you that your health and well-being has been and always will be of the utmost importance to us. Additional protocols and infection control procedures have been put in place so that we may safely resume patient care. Thank you so much for your patience as we continue to adapt to the challenges presented by this global pandemic.
What We Are Doing
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.
What You Can Expect at Your Next Visit
Before you come to your appointment, please consider the following screening questions…
- Are you (the patient) experiencing any of the following symptoms?
- Shortness of breath
- Loss of taste or smell
- Other flu-like symptoms, such as gastrointestinal upset, headache, or fatigue
- Have you been in contact with any confirmed COVID-19 positive patients in the past 14 days?
- Are you over the age of 60?
- Do you have heart disease, lung disease, kidney disease, diabetes, or any autoimmune disorders?
- Have you traveled outside the United States in the past 14 days?
- Have you traveled domestically within the United States by commercial airline, bus, or train within the past 14 days?
If you answer “yes” to any of these questions, please contact our office as it may be necessary to reschedule your visit to a later date. You will be screened by a member of our team upon arrival on the day of your appointment.
BEFORE you come to your appointment, please floss and brush your teeth thoroughly, as our tooth brushing station will not be available to patients during this time.
You will be required to sign a Supplemental Informed Consent to Orthodontic Treatment in the Era of COVID-19 form. You may print, sign, and return the document prior to your appointment, or printed copies will be available for signature at the time of your visit. **THIS FORM MUST BE SIGNED BY THE PARENT OR GUARDIAN OF ANY MINOR PATIENT BEFORE TREATMENT WILL BE PROVIDED.
A member of our team will meet you at your vehicle to review the screening questions and to escort the patient into the office. Anyone entering the office will be asked to wear a mask. Please bring your own mask if you have one, and if not, one will be provided for you. One parent or guardian may accompany a younger patient to his or her appointment, but we respectfully ask others in attendance to remain in the vehicle to limit the number of persons within the office.
Upon entering the building, we will record the temperature of anyone in attendance and you will be asked to use hand sanitizer. You will notice that our waiting and reception areas no longer offer magazines or other reading materials since those items are difficult to disinfect. Our waiting room has been rearranged to allow for appropriate social distancing.
The procedures that we perform at your first visit back to our office may need to be different from what we had originally scheduled. If a change is necessary, we will explain our reasoning and discuss our plan for getting your treatment back on track and completed as soon as possible.
At the completion of the appointment, the patient will be escorted to his/her vehicle and a parent or guardian will be provided with an update.
Appointments will be managed to allow for social distancing between patients. This might mean that you are offered fewer options for scheduling your next appointment. Please be patient with us as we adapt our routine to the new realities presented by COVID-19.